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CQC- The world of health and social care is changing


The world of health and social care is changing. So are we.

By CQC -

We’ll change how we regulate to improve care for everyone. Tell us what you think about our draft strategy.

We were established as an independent regulator with a clear purpose: to ensure health and care services provide people with safe, effective, compassionate, high-quality care and to encourage those services to improve.

We’ll always be committed to this purpose, it’s as vital as ever. But the world in which we regulate has changed significantly since we were created. The COVID-19 pandemic has accelerated that change: new and innovative types of service started up using digital channels, and new restrictions have changed how services can deliver care.

In this new world, we must also transform. We need to make changes to the way we regulate so that it’s more relevant and has positive outcomes for everyone, as people’s expectations of care have changed. We need to be more flexible to manage risk and uncertainty. We’ve learned a lot from our response to the pandemic, and we’re using this to put us in a better place for the future and support services to keep people safe.

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