Dispex Member Entitlements
Dispex Support Helpline
A unique free service for our members which provides a one stop shop for all your practice queries where you can rely on receiving accurate, up to date information when you need it - please contact us using the details below and we will reply as soon as possible, usually the same day or the next working day at the latest.
Our telephone lines are open Monday to Friday 8.30am to 5pm. During out of hours, please send your queries by email or fax .These will be replied to promptly on the next available working day.
Dispex Customer Care Team
Telephone: 01604 859000
Fax: 01604 859687
Email: enquiries@dispex.net
Apply for Dispex membership online
Extra Discounts for Our Members on Products and Services
Dispex has negotiated a wide range of exclusive discounts on your behalf and all the details can be found here
"Monthly News" Mailing
Every month you are sent our Newsletter which has a wealth of practice information and details of our commercial offerings aimed at maintaining your practice income. Produced monthly and posted free of charge to our members and available online in the secure members' only area.
Commercial Offers - Including Discount on Dispex Nomad Clear MDS Trays
You will be entitled to extra discounts on a host of products and services essential for a small business. Examples include merchant card services, banking, stationery, dispensary refitting solutions and many more – go to our Products and Services page for more information.
Dispex preferred monitored dosage system - Up to 12% discount is available for members.
Information - Monthly Spreadsheets
This unique system can be used to calculate your income and NHS spend on any item prescribable on an NHS prescription. This is a unique members' benefit which if used in conjunction with a practice formulary can decrease practice prescribing costs whilst maintaining income. These spreadsheets are driven by a database which is unique and updated monthly and can be used "live" to test the cost/profit ratio of any product prescribable on the NHS.
Therapeutic comparisons
These simple guides for Dispex Members act as an aide memoire where there is a good clinical product, good cost saving to the NHS and maintains practice income.
Generic prices
Each month we supply Dispex members with the Drug Tariff reimbursement prices.
Communication
We believe that communication to our members is a vital part of our support program and we are increasing our array of tools by which we can help you, our members.
Member Messaging
From time to time, where appropriate we will alert you to a news item, press release or pharma company special offer which we feel will be of benefit and interest to your practice.This will be undertaken by email, fax or telephone but please note our ‘No Spam’ policy below.
Telesales
Occasionally we may call on you to advise you of a special offer, membership renewal offer, new product launch, press release or special offer from a pharma company which is working alongside Dispex to deliver cost savings into primary care.
No Spam Policy
The Dispex Customer Care team is dedicated to helping our members with the sourcing of products, services and delivering the highest quality helpline in the dispensing doctor arena. We have made a commitment to only contact surgeries directly where we believe there is a genuine interest and Dispex will not spam you with emails, telephone calls, mailings or any unwanted contact during your time as a Dispex member.Conversely we love challenges and welcome feedback from members with needs and requirements we are yet to meet. We will always follow this type of request up and, if commercially viable, provide solutions for the benefit of all.
